Who are considered internal clients within an organization?

Internal clients within an organization are typically those individuals or groups that are part of the organization and benefit from its services or resources. Employees using the company's information systems fall into this category because they rely on these systems to perform their job functions, contribute to workflows, and access information necessary for their roles. Their interaction with the internal services reflects a direct dependency and an internal relationship that defines them as clients of the organizational resources.

External vendors, customers, and shareholders represent external parties who interact with the organization but do not rely on its internal processes to perform their functions or fulfill their needs in the way that employees do. Therefore, the focus on internal clients centers around those within the organization itself, making employees the most fitting example.